Rao said that the extended warranty will be a major trend

The China Quality Association User Committee, Che Renren, and Tsinghua Automotive Engineering Research Institute jointly released the 2012 China Automotive Product Quality and Service Quality Complaint Analysis Report. Last year, the number of effective complaints for cars was 9397 cases, of which 80% of the complaints were in the free warranty period, and new car complaints in one month accounted for 10%.

The report shows that in terms of repairs and maintenance, parts and accessories are often shoddy, exchanges are not repaired, and fees are high. Due to the high cost of accessories and working hours, the vehicle owners rarely understood the calculations, resulting in many car owners questioning the 4S shop for excessive charges and fraud.

Rao Da, chairman of the National Passenger Vehicle Information Association, said that extending the warranty period will be a new content of market competition this year.

In the past, high automobile prices, small production capacity, and large demand have led to the enthusiasm of the local governments for the development of the automobile industry. The unorganized nature of the automobile industry has been more than 50 years old. Therefore, the effect of mergers and reorganizations is poor. At present, China's auto market is the largest and the parts and components industry is very developed. The large-scale cooperation of the society makes the automobile manufacturing industry hollow. The automakers' self-control rate has dropped drastically. Many companies only manufacture the four processes of the bodywork and the final assembly, and all other parts are purchased and intensified. The scattered mess. If such a company’s R&D strength is not strong, the competitiveness of products will gradually decline, and after the market shrinks, some companies will have a hard time surviving. The joint venture relies on the research and development strength of auto oligarchs and the operational risk is small. The operational risk of small and medium-sized domestic-funded enterprises will increase in the future, and China's auto industry will enter a low-speed development period in the future, and there will be no shortage of production capacity. Loss of empty shelled vehicle companies will no one want in the future. Therefore, Secretary-General Xi has recently said: “Accelerating the strategic adjustment of the economic structure is a general trend, and it is imperative to delay the delay.” Many people prefer to be hen-tailed and do not make phoenix tails. Therefore, there will be bankruptcies soon. This is one of the drawbacks of the market economy. Structural adjustment mainly depends on the "invisible hand."

The "Three Guarantees Regulations" will be implemented in October this year. Manufacturers feel pressured and consumers feel "not quench their thirst". This is the common feature of most economic policies when they are implemented. As long as the new policy is beneficial to consumers and conducive to technological progress, it is a good policy. Even the most difficult automobile "Three Guarantees Regulations" have been issued, laying the foundation for the "Three Guarantees Regulations" for other consumer goods in the future. The government will continue to expand policy content to protect consumer interests and to force corporate technological progress. The essence of the "Three Guarantees Regulations" is to increase the reliability of products, which is also one of the main contents of product competition. The competition behind technology is R&D competition. The competition behind technology R&D is competition for talents. Competing with intelligence, this is the reason why manufacturers feel pressure. This year's extension of the warranty period for passenger vehicles has become a new aspect of competition among manufacturers. However, new regulations for the warranty period of companies have a wide range of content. To users, it is necessary to compare the companies carefully when buying a car. The quality guarantee terms of the models can reduce users' risk by as much as 10,000 yuan.