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1, the customer demand is not clear enough
At present, many companies have developed their own MIS system, but the specific application is not very satisfactory. There are many reasons for this, among which the lack of a clear understanding of customer needs is the most important reason. At this point, companies and software developers who are the ultimate customers are responsible. Because of the limitations of the company's own functions and understanding of information technology, enterprises cannot generally put forward a good demand for MIS systems; at the same time, software developers are unwilling to spend time and effort to communicate with customers, usually according to their own subjective imagination or understanding of customer needs. To develop MIS systems, there are often cases where the customer's actual needs are out of step with the developed software products.
At present, ERP projects have become popular in domestic enterprises, but many companies do not have a deep understanding of what they need to solve most with their current IT solutions, and their own circumstances can not control the ERP system. The result was that he should have bought a motorcycle for the market and bought a heavy tractor for everyone to enjoy. This not only does not bring convenience to the application of information technology, but has become an additional burden on the enterprise.
2, can not use the original system
In fact, this is not just a matter of software development, but how to better conduct the planning and application of enterprise information. Originally, some of the user's requests for software can be realized by using office automation software or other existing systems, but they cannot be accurately grasped due to the lack of professional knowledge. For example, we can use powerful Excel spreadsheet software to allocate budgets, forecast profits, analyze insurance procedures, collect income taxes, analyze investments, and generate a variety of comprehensive analysis reports. When it comes to numbers and calculations, you should think of spreadsheets first. And we can use the powerful capabilities of Outlook and Exchange Server mail service systems to communicate and exchange information with each other within the enterprise. As a corporate manager, if he receives dozens of e-mails from different posts within the company and copies of different functions every day, he can grasp the operation and operation of the entire company at any time, and he can monitor without going out of the office. The purpose of managing the entire company. However, our company often regards these problems that have already been solved by office software and mature software as the special requirements for MIS development, wasting a lot of manpower, material resources, and financial resources. Therefore, in the process of informationization, enterprises must first focus on information processing technologies and equipment that already exist and can be used, and give full play to their role.
3, only the computerization of the process
The use of information technology to develop enterprise information management systems can greatly improve the speed and quality of enterprise business processing, transform the original manual processing into computerized processing, and free employees from repeated and heavy labor. However, many companies in the development of MIS only computerize the business process in the past without considering the rationality and related effects of the past processes, and cannot take into account the long-term development of enterprise software applications and the possibility that enterprises may propose software products in the future. New requirements. These results in poorly developed software products, which are not adaptable to organizational structure and new business requirements, and cannot meet the development needs of upgrading. This simple computerization of processes often brings people into the wrong area of ​​information technology applications.
BPR (Business Process Reengineering) is a new requirement put forward by enterprises in the information age. The original enterprise business processes appear to be somewhat rigid in the new information age. Faced with the increasingly fierce market competition and the increasingly uncertain and vague market environment, the adaptability of enterprises is getting worse; Therefore, if an enterprise wants to make changes, it must use information technology to integrate its existing business processes and eliminate redundant links and paths. The rapid development of information technology has brought about an information revolution, which has led to a corporate revolution. This has also put forward higher requirements for our MIS construction. Our MIS system development and design must be well coordinated with enterprise reforms. We must adopt a bi-directional approach of BPR and information technology to redefine new business processes and models from the perspective of business process reorganization. At the same time, from the perspective of information technology applications, to deepen the potential of information technology applications. What problems can be solved by information technology can help companies optimize existing business processes, rather than just computerize existing business processes.
The experience of many enterprise MIS development and application shows that the best technology does not necessarily lead to the best output. Simply putting a computer casing on the enterprise instead of optimizing and integrating the original business process is Can not meet the long-term development needs of enterprises.
4. Uncertain customer satisfaction
Many companies initially cannot provide a thorough and in-depth software requirement, nor can they propose a plan for the long-term application and development of the software, and are only eager to computerize existing business processes. With the development of software, customers are gradually entering the role. As a result, customers began to ask new requirements for software, such as new requirements in terms of interfaces, report formats, etc., and even added many additional module requirements. This is precisely what software companies are most reluctant to see. Software companies tend to implement software development with low cost and high efficiency, and the MIS thus generated cannot meet customer's individual requirements well. Therefore, before the specific industry standards have been fully introduced, how to define user satisfaction, compliance standards are still a very vague problem.
This requires companies to establish a minimum compliance standard when signing a contract. Today, when software industry standards are immature, a software supervision agency is required to make a satisfactory evaluation of the final software. Because customers are uninformed parties, this lack of knowledge and expertise can open up opportunities for irresponsible software developers. The current way to effectively conduct software development supervision is to ask a business consulting agency with specific information planning capabilities to help users put forward requirements, integrate business processes, and plan for the long-term use of enterprise information. Only in this way can it be ensured that when the company wants to change its current walking status, the software company is sending a motorcycle instead of a tractor.
5. The information architecture fails to plan for long
Corporate information planning is a phased process. Even if ERP is implemented within the enterprise, it needs to be implemented in phases. It is impossible to make an overall transition in an instant. In the implementation of the phased goals, how can we make the goals achieved in this phase become the next goal step rather than an obstacle, which requires companies to have more long-term vision in the process of building MIS systems.
The long-term information plan of the enterprise will involve the selection of enterprise information processing technology and equipment, the construction of enterprise information system architecture, and enterprise data planning, software interface definition, application rule formulation and other issues. If software focuses on current business processes and adopts low-cost development, the cooperation between users and software companies will fall into a quagmire.
Today, it has become the consensus of enterprises to plan the construction of enterprise MIS framework from the perspective of long-term information construction of enterprises. Many enterprises hope to gradually develop the information management system under the guidance of ERP's overall planning ideas. The overall data planning has become an enterprise MIS. The work that must be done in the early stage of construction.
From the five points mentioned above, there are misunderstandings and problems surrounding the construction of enterprise MIS. We can see that many times are not problems in software technology or in the development process, but in the long-term planning of enterprise MIS system development and information architecture. There are problems. This requires that enterprise users must stand in the overall height and long-term perspective to conduct enterprise management information system construction.
On the Five Misunderstandings of MIS Construction
Enterprise information construction includes the establishment of enterprise network architecture and software architecture, configuration of information processing equipment, and use of various office automation software and auxiliary design software. The construction and application of the MIS system is a symbol of the level of enterprise information. The construction of the MIS system is directly related to the ability of the enterprise to master and control information. Because there are many misunderstandings in the current MIS system construction, the already implemented MIS system can not fully meet the needs of users.