May 04, 2024

Henan Zhoukou more than 200 households IC card water meter pilot failed to lose serious

[China Instrument Network Instrument Industry] Over a decade ago, more than 200 households in the first phase of the “Modern City” community in Zhoukou City, Henan Province were tested and installed smart metering IC cards to try to recharge water. Today, technical failures have occurred on these water meters, resulting in the normal use of water after arrears.

More than 20 days ago, Zhoukou Yinlong Water Service Co., Ltd., responsible for water supply, posted a notice informing residents that they needed to pay to renovate the water supply network and install new water meters.

Complaints | residents were asked to re-install the water meter, transform the water supply pipe The “Modern City” community in Zhoukou City is located in the west section of the traffic road, and Mr. Wang lives in the first-phase housing of the community. It has been more than a decade since then. More than 20 days ago, Zhoukou Yinlong Water Co., Ltd., responsible for water supply, suddenly posted a notice requesting each household to accept the transformation of the water supply network and re-install the water meter. At the same time, it also requires each household to pay a construction fee of 550 yuan, for each additional floor, plus an additional 20 yuan.

Why do you want to do this? Mr. Wang said that the news he heard was that the water supply company believed that the original pipeline was aging and the smart water meter installed had not been used normally.

Mr. Wang and other residents introduced that as early as the first phase of housing delivery in 2003, the water supply department implemented an IC smart water meter to allow residents to try to recharge water. “It's like using a cell phone, you deposit credits inwards, and you'll be shut down when the fees are over. The smart water meter is also the same, first pre-existing costs, and automatically stop water supply after use.” Residents said.

Mr. Wang told reporters that the reason given by the water company for this reform was that these smart water meters had problems and could not be charged properly.

“The implementation of smart water meters was dominated by water companies. Now that there are technical problems, this is not a matter for our residents.” Mr. Wang and others believe that it is not appropriate for water companies to allow them to pay for the renovation of the pipe network, and in case of transformation, What happened again? Does it mean that residents will continue to pay for it?

In addition, residents also reflected that the pipeline needs to be re-installed in the house during the renovation, which will change the original decoration pattern and affect the decoration.

Respond | Pilot launch of smart water meter failure, water company suffered losses Dahe Daily reporter saw in the Zhoukou Modern City community, some residents in front of the renovation construction has begun, the new pipelines and water meters have been laid to the ground.

Mr. Yu, the person in charge of Zhoukou Yinlong Water Co., Ltd., introduced that in 2003, they actually did a smart water meter pilot in the first phase of the modern city, involving more than 200 households, but after a few years of use, there was a problem with the IC card water meter. Fees can still be normal water supply. Moreover, because smart water meters are installed in residents' homes, there are households who dismantle their own smart water meters to avoid charges, which brings losses to the water company. Another one, the current IC card water meter has been eliminated, the manufacturers do not produce, and now there are difficulties in replacement.

Mr. Yu said that based on this situation, in conjunction with relevant state regulations, they have met several times to discuss and decide to reform. "The original cost of the renovation was more than 1,000 yuan per household. Now the company has undertaken a portion of it, and only then received (residents) more than 500 yuan."

As to whether the reform will obtain the consent of the residents in advance, Mr. Yu said that they said to the residential property that the original plan was to gather the property and the residents together to discuss the matter. However, since the first-phase households had no owners’ committee, they did not convene the owners’ meeting. However, they posted publicity notices in the community.

It is not a human factor to suggest that residents of intelligent water meters are malfunctioning. The consequences should not be borne by them. Mr. Yu said: “Yes, it is not that the users do not pay fees deliberately. But these things were engaged in trials and did not succeed...”

For the residents to reflect on the effect of renovating the pipe network on the effect of house decoration, Mr. Yu responded that they had taken technicians to view them for many times. At present, there seems to be no better way to avoid this.

(Original title: Zhoukou Community Intelligent Water Meter is broken, who will save money and cause controversy)

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